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Privacy Policy

Five Element TCM Supply, LLC is committed to protecting your privacy. This privacy policy describes how Five Element TCM Supply, LLC collects and uses the personal information you provide on our website: www.FiveElementTCM.com. It also describes the choices available to you regarding Five Element TCM Supply, LLC's use of your personal information and the steps you can take to access this information and to request that we correct or update it.

Collection and Use of Personal Information
We collect the following personal information from you.

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, expiration date, billing address

We collect this information when you:

  • Purchase products
  • Contact us with questions or request more information about our products or services

We use this information to

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Send you a newsletter

Information Sharing
We do not sell, rent, trade, or otherwise share your personal information with third parties.

We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.

In the event Five Element TCM Supply, LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.

Choice/Opt-Out
You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at .

Cookies and Other Tracking Technologies

Use of Cookies
Cookies are small files of information that are stored on your computer's hard drive by your Web browser. They allow our system to recognize your device and to provide commonly-used features such the storage of items in a shopping cart between site visits. The cookies we use do not contain any personal information. And they cannot infiltrate your hard drive to gather confidential information. Most Web browsers automatically accept cookies, but you can change the preferences of your browser so that it does not accept them. Doing so, however, will limit access to some essential features when using Five Element TCM Supply, LLC's website.

Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.

We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We may record your IP addresses when you place an order through our site in order to detect and prevent fraud.

Web Beacons
A web beacon is an electronic image placed on a web page that can serve many of the same purposes that cookies serve, For example, recording the pages you visit on our site. We or third parties may use web beacons to track the traffic patterns of users from one page to another.

We or our third party service provider may use web beacons in some of our emails to let us know which emails have been opened by recipients or track click-through rates. This allows us to gauge the effectiveness of our communications to customers and our marketing campaigns.

Links to Other Websites
Our site may include links to other websites whose privacy practices may differ from those of Five Element TCM Supply, LLC. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Security
The security of your personal information is important to us. Our secure servers protect your information using advanced encryption techniques and firewall technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can contact us at .

Notification of Privacy Statement Changes
We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we may notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information
You can contact us by writing or email us at the address below:

Five Element TCM Supply, LLC
P.O. Box 556
Morton Grove, IL 60053